Support & Guidance
Frequently Asked Questions
Answers to the questions we hear most often from investors evaluating Accruewell Fund for cross-exchange risk governance and portfolio intelligence.
FAQ
Everything you need to know
If your question isn't covered here, our team is glad to walk through specifics on a direct call.
What exactly does Accruewell Fund do?
Accruewell Fund aggregates account, position, and transaction data from the exchanges and venues an investor uses, then presents it as a single, structured view. The platform is built for people who hold assets across multiple exchanges and need a consistent way to monitor exposure, reconcile activity, and understand risk without manually combining spreadsheets or logging into separate dashboards.
Who is Accruewell Fund designed for?
Accruewell Fund is built for strategic investors and small teams managing diversified holdings across several exchanges, rather than casual traders on a single platform. If your portfolio spans multiple venues and you need governance and reporting that reflects that complexity, the platform is designed around that use case.
Which exchanges and account types are supported?
Supported connections depend on current integrations, which are expanded over time. Rather than publish a list that may change, we recommend confirming your specific exchanges and account structure with our team before onboarding so we can set expectations accurately.
How does Accruewell Fund access my account data?
Connections are established through the access methods each exchange provides for account data, typically read-oriented credentials or API keys scoped by the investor. Accruewell Fund does not require withdrawal or transfer permissions to deliver its monitoring and reporting functions.
Is my data kept secure?
Data handling follows standard industry practices for encryption in transit and access control within the platform. We don't claim specific certifications here; if you require details for your own compliance review, our team can walk through our current security practices directly.
How long does setup take?
Setup time varies with how many exchanges and accounts you're connecting and how your current data is organised. Most investors move from initial access request to a working dashboard within a short onboarding window, which our team can scope with you ahead of time.
Can I invite colleagues or advisors to view my data?
The platform supports multiple users on a single account view, which is useful for investors who work alongside an advisor, accountant, or internal team. Access levels and permissions can be discussed when you request access so the setup matches how your team actually works.
Does Accruewell Fund execute trades or move funds on my behalf?
No. Accruewell Fund is a monitoring and intelligence layer, not a trading or custody service. It does not place orders, move assets, or manage funds — it exists to give you a clearer, consolidated view so you can make those decisions yourself.
What does "Request Access" involve?
Requesting access starts a conversation with our team about your current exchange setup, what you're trying to monitor, and whether Accruewell Fund is a good fit. It is not an automatic signup — we prefer to understand your situation first so onboarding is accurate from the start.
Is there a cost to evaluate the platform?
Pricing and any evaluation terms are discussed directly with our team once we understand the scope of your accounts and exchanges, since the right structure varies by investor. Reach out through the contact page and we'll outline the options relevant to you.
Can I export or integrate the data elsewhere?
Reporting and export needs differ from one investor to the next, particularly around accounting and tax workflows. Let us know what you need to feed downstream and we can confirm what's currently supported for your situation.
Who can I talk to if I have a question not covered here?
Our team is available through the contact page for anything specific to your accounts, exchanges, or onboarding timeline. We'd rather give you an accurate, direct answer than a generic one listed on this page.
Still have questions?
Get in touch and we'll walk you through how Accruewell Fund fits your specific portfolio across exchanges.
Contact Our TeamNo obligation. We respond to every enquiry personally.